Privacy policy

Last Updated: June 2026

At Classic Nest Retail ("we", "our", "us"), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect the following information:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment information (processed securely through our payment providers)
  • Order history

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Cookies and tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Provide customer support
  • Communicate regarding orders and enquiries
  • Improve our website, products, and services
  • Prevent fraud and enhance website security
  • Send promotional communications (only where permitted or with your consent)

Payment Processing

We do not store or have access to your full payment card details. Payments are processed securely through trusted third-party payment providers.

Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

  • Shipping and fulfilment partners
  • Payment processors
  • Website hosting and technology providers
  • Legal and regulatory authorities when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and improve our services.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

If you are located in the United Kingdom or other jurisdictions with applicable privacy laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to certain processing activities
  • Request restriction of processing
  • Request a copy of your data

To exercise any of these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Classic Nest Retail

Email: hello@classicnestretail.co.uk